Our trusted installation team will track your package, and once it has been delivered to you, our team will contact you to schedule a convenient day and time for one of our installers to set up your QuickStand.
*An additional fee may apply for remote areas. A Humanscale representative will contact you?within 24 hours?of your order to confirm your final service cost.
BASE PRICE: $250*
The following Terms & Conditions apply to all Humanscale products purchased through the Humanscale website.
TERMS OF PAYMENT
Humanscale will only accept payment by credit card. All orders must be prepaid.
All changes to or cancellations of orders placed must be in writing and sent to Customer Service via email at email@example.com. Order changes are defined as the deletion of line items or a change in style, color, quantity or ship-to address and may be subject to a change/cancellation fee of 20%.
Stated prices do not include sales tax. Sales tax based on the Shipping Address will be calculated and added in during check-out. Customer is responsible for paying sales tax.
All prices are subject to change without notice.
SHIPPING AND DELIVERY
Seating orders, unless otherwise specified, will ship within 2 to 4 weeks from the date of order. All other products will ship within one week of the date of order. Humanscale bears no liability for longer than anticipated lead times, which may occur if products are on backorder.
Humanscale will file all F.O.B. destination claims. In order to receive credit, Customer agrees to cooperate and assist in the procedures set out by the carrier and Humanscale.
If the shipping container shows any external damage, the customer is instructed to refuse the product at time of delivery. If it is a multiple piece shipment, the customer may refuse only the damaged items. Humanscale will not issue full credit for returned product unless the following Action Steps are taken by the customer: 1. Note damage on the delivery receipt at time of delivery. 2. Refuse product at time of delivery. 3. Contact Humanscale Customer Service at 1-844-264-2513 within 24 hours of the attempted delivery and advise them of the damage.
If customer determines that there is internal damage, not visible at time of delivery, customer will retain all packaging materials and take the following Action Steps within 72 hours from the date of delivery:
1. Request inspection by calling local terminal to report damage.
2. Retain merchandise in the original box.
3. Call Humanscale Customer Service at 1-844-264-2513, provide order and product information.
4. Get a copy of the inspection report from carrier.
All product returns are subject to a 20% restocking fee. Customer must request a Return Authorization through Humanscale Customer Service at 1-844-264-2513 within 30 days of product receipt to return any product. Customer must return product in the original packaging freight prepaid to Humanscale, F.O.B. the original shipping point or as otherwise instructed by Humanscale Customer Service. If product is returned without a Return Authorization, Humanscale will notify Customer of the unauthorized return and Customer must provide instructions for its disposition within one week thereafter. Failure of Customer to respond within one week will result in Humanscaleâ€™s right to dispose of the product with no credit. Return Authorizations expire ten (10) days after the date of issue. If the returned product is not in resellable condition, Customer will not receive credit for the return.
Keyboard Systems, CPU Holders and Monitor Arms require assembly and installation. Seating and Lighting require limited assembly without tools. Detailed assembly instructions are included with all products that require assembly.
*WARRANTY (U.S., Canada, Mexico)
THE FOLLOWING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
|Light Bulbs; Customerâ€™s Own Material (COM,COL)||No Warranty|
|Switch Mouse||1 Year|
|Diffrient Light; Fabric/Cushions||5 Years|
|M4 & M7 Monitor Arms with Gas Cylinder Components||10 Years|
|Reconditioned Seating||30-day return policy, 90-day repair policy including parts and labor, and a 15-year warranty on all parts excluding cushions and arm pads|
|All Other Products, Detailed in a Current Price Guide||15 Years|
|All Other Products, Not Detailed in a Current Price Guide||Varies; consult Humanscale Customer Service for details|
This Warranty is applicable to the initial purchaser only and is non-transferable. Humanscale warrants that, at the time of Customerâ€™s acceptance, the product will be in good working order and will be free from defects in material and workmanship. This Warranty does not apply to normal wear and tear or damage caused by accident, neglect, misuse or improper installation or operation. Humanscale will not be responsible for damage due to service, maintenance, modifications or tampering by anyone other than a Humanscale authorized representative. In the event a product is defective and Humanscale receives written notice of the defect within the Warranty period, Humanscale, at its option, will either repair or replace the defective product. This Warranty does not cover damage caused by a carrier or transportation of the product from one location to another, or alterations made by owner.
LIMITATION OF LIABILITY
In no event will Humanscale be liable to purchasers for any special, collateral, incidental or consequential damages however caused, whether by Humanscaleâ€™s negligence or otherwise.